How to Fix Microsoft Teams Error Code “80090016” - 1

Trusted Platform Module (TPM) is a hardware-based security feature residing in the motherboard or processor. It secures critical data and authenticates trusted applications.

The primary function of TPM is to protect PCs from malware and cyberattacks. However, if system hardware security experiences issues while communicating with TPM, the error message with code 80090016 “Your computer’s trusted platform module has malfunctioned” may appear when launching or logging into Microsoft Teams.

This error, although associated with TPM, can also result from issues with Microsoft login credentials or corruption in the Microsoft.AAD.BrokerPlugin folder. These are key causes. Let’s proceed with troubleshooting methods to resolve this issue.

1. Remove Microsoft Office credentials from the credential manager

As previously stated, this error is due to an issue with Microsoft login credentials. Begin by clearing the Microsoft Office credentials from the credentials manager before proceeding with other troubleshooting methods. Follow these steps:

  1. Open the Start Menu by pressing the Win key.
  2. Then, type Control Panel to open it.
  3. Click on the Category option and select Small Icons from the top right.
  4. Navigate to Credential Manager .
  5. Click on Windows Credentials .
  6. Over here, find the entry named MicrosoftOffice16… and click on it.
  7. Then, click Remove and click Yes to confirm the action.
  8. Once done, open any office application and go to Account . and click on Sign-out .
  9. Once done, sign in to the office application and launch Microsoft Teams to see whether the error is fixed or not.

2. Delete Microsoft.AAD.BrokerPlugin

Microsoft.AAD.BrokerPlugin is a package for work and organization accounts, typically operating without issues. If problems arise, you may encounter an error message. To eliminate potential folder corruption causing this error, we will attempt to delete the Microsoft.AAD.BrokerPlugin.

The Microsoft.AAD.BrokerPlugin folder will automatically be created when you relaunch Microsoft Teams. Please follow these steps:

  1. Open the Run Program by pressing the Win + R keys simultaneously.
  2. Here, type appdata in the box and click OK to open the folder.
  3. From here, navigate to Local > packages .
  4. Here, search the folder Microsoft.AAD.BrokerPlugin .
  5. Right-click on it and click the Delete icon to remove the folder.
  6. If you’re encountering an error while attempting to delete the folder, create a new local account with administrative permissions. Refer to the 6th method of this guide for instructions.
  7. After completing the process, launch Microsoft Teams; you should be ready to proceed.

3. Uninstall TPM from the device manager

To address the Microsoft Teams error, you can uninstall the TPM (Trusted Platform Module) from the device manager. To rectify it, follow these steps to uninstall the TPM:

  1. Right-click the Start Menu and select Device Manager .
  2. Once it is opened, expand the Security devices .
  3. Right-click the Trusted Platform Module 2.0 and select Uninstall .
  4. Click Uninstall to confirm.
  5. Once done, check whether the error persists or not.

4. Run SFC Scannow

System File Checker (SFC) is a Windows command line utility that enables users to restore corrupted system files. It’s been reported that one affected user resolved the issue by running the SFC command. Hence, your fourth solution is to use the SFC command utility. Here are the steps to follow:

  1. Hit the Win key and type Command Prompt .
  2. Right-click on it and select Run as administrator .
  3. Now type sfc /scannow and hit the Enter key to execute the command.
  4. As soon as you press Enter , the verification will start. Just wait for it to be completed.
  5. Once done, launch the Microsoft Teams to see if this worked or not.

5. Reinstall the Microsoft Teams

Application file issues can also cause this error. Despite this issue being unlikely, it remains advisable to reinstall Microsoft Teams if the error persists. Follow these steps to do so:

  1. Press the Win key and type add or remove programs .
  2. Open the Programs & Features settings by hitting the Enter key.
  3. Here, search the Microsoft Teams application.
  4. Click the three dots and click Uninstall .
  5. Once again, click Uninstall to remove the application.
  6. Once the Microsoft Teams is uninstalled, open the Microsoft Store and install the Microsoft Teams .

6. Create a new user profile

When a user establishes a new profile, Windows generates new system files, including Microsoft Store apps. As none of the previous solutions were effective, creating a new user profile could be the answer. Please follow these instructions to do so:

  1. Open the Settings by using the combo of Win + I keys.
  2. Navigate to Accounts > Other Users .
  3. Click the Add Account button.
  4. Then, click I don’t have this person’s sign-in information .
  5. Select Add a user without a Microsoft account .
  6. Here, type the name of the account and click Next to create an account.
  7. Once done, select the account and click Change account type .
  8. Select Administrator from the account type and click OK .
  9. Once done, sign in to the new user account and see if this works or not.

7. Configure MMC (Microsoft Manage Console)

The Microsoft Management Console (MMC) oversees Windows’ hardware, software, and network components by enabling users to create, save, and open administrative tools. It can manage certificates for Microsoft Teams. Here are the instructions to do so:

  1. Right-click the Start Menu and select Run .
  2. Here, type mmc in the input box and click OK to run the Microsoft Manage Console .
  3. Now click File and click Add/Remove Snap -in… You can also use Ctrl + M shortcut to navigate .
  4. Here, select Certificates and click Add .
  5. Select Computer account and click Next .
  6. Click Finish and click OK to close the Window.
  7. Expand Certificates from the left pane.
  8. Then, expand Personal and click Certificates .
  9. Here, find the entry with the name “ MS-ORGanization .” If you can find it, right-click on it and delete it.
  10. Once done, close the MMC program, and this should fix this error.

8. Reset the Microsoft Teams

After following the above methods, this issue should no longer occur. However, if the problem persists, your final option may be to reset the Microsoft Teams application, which will remove the application data. Unlike uninstalling, resetting can fix potential corruption within the data. Here are the steps to perform this reset:

  1. Right-click the Start Menu and select Settings to open it.
  2. Go to Apps > Installed apps .
  3. Find Microsoft Teams , then click the three dots.
  4. Select Advanced options to view more options.
  5. Scroll down to Reset and click the Reset button.
  6. Once done, check if the problem is now resolved or not.

How to Fix “Printer is in an error state” Issue?

The error “ WinRAR Error: Next Volume Is Required ” usually appears when you’re extracting a multi-part RAR archive and WinRAR can’t find (or can’t correctly identify) the next file in the sequence . This often happens when a volume is missing , stored in a different folder , or renamed in a way that breaks the archive’s expected order .

How to Fix Microsoft Teams Error Code “80090016” - 2

In this guide, we’ll go over the most reliable fixes confirmed by affected users, along with what each method is doing behind the scenes so you can choose the right one for your situation.

Important: To extract multi-volume archives, you should always start extraction from the first file in the set. This is usually file.part1.rar , or (in older sets) the main .rar file that comes before .r01 , .r02 , and so on.

1. Download and Place the Missing RAR File

WinRAR needs all parts of a multi-volume archive to complete extraction. This error usually appears when one of the volumes in a set like .part2.rar , .r01 , .r02 , .001 , and similar naming formats is missing . Downloading the missing volume and placing it in the same folder as the other parts allows WinRAR to continue extracting normally .

  1. Look at the error message or review the list of archive parts in the folder.
  2. Identify which volume is missing (for example, part2.rar , .r02 , .001 , etc.).
  3. Go back to the website or source where you downloaded the archive.
  4. Locate and download the exact missing file using the same naming format as the others.
  5. Make sure the new file name matches the pattern of the rest. Example: If you have file.part1.rar and file.part3.rar , the missing one must be file.part2.rar .
  6. Move the downloaded missing volume into the same folder as the other archive parts.
  7. Confirm that all parts are in a single folder before extracting.
  8. Right-click the first file in the series (usually part1 or the main .rar file) and select Extract Here or Extract to Folder .
  9. WinRAR should now detect all volumes and continue extraction normally .

2. Manually Browse & Select the Next Volume

Use this method only if the next volume already exists , but WinRAR is failing to detect it automatically. This can happen due to incorrect naming , the file being in a different location , or a temporary file access issue. Manually browsing helps WinRAR locate the correct volume and resume extraction without interruption .

  1. Right-click the first file in the series (usually .rar or part1.rar ) and select Extract Here or Extract to Folder .
  2. When WinRAR cannot find the next volume, it will show the “ Next Volume Is Required ” message.
  3. A small window will appear, allowing you to manually select the next volume .
  4. Use the file explorer window to locate the folder where the other archive parts are saved.
  5. Select the next part based on the naming order (example: select file.part2.rar after file.part1.rar ).
  6. Make sure the selected file matches the naming format of the archive (no extra characters like (1) and no mismatched numbering).
  7. WinRAR will resume extraction using the selected volume .
  8. If additional volumes are missing or stored separately, WinRAR may prompt you again. Repeat the same process until extraction completes.

3. Rename the RAR files in Order

WinRAR relies on a proper naming sequence (such as file.part1.rar , file.part2.rar , file.part3.rar ) to extract multi-volume archives. If a file is named incorrectly, contains extra characters, or is out of order, WinRAR may fail to locate the next volume and show this error. Renaming the files correctly helps WinRAR follow the sequence and extract the archive without interruptions .

Note: Renaming only changes the file name , not the file contents. The goal is to restore the correct sequence so WinRAR can detect the next volume.

  1. Go to the folder where all the RAR files are saved.
  2. Make sure all parts of the archive are present and stored in the same folder .
  3. Check how the parts are currently named . Common patterns include:
file.part1.rar, file.part2.rar, file.part3.rar
file.rar, file.r01, file.r02, file.r03
  1. Look for files that don’t match the expected numbering pattern (for example, file.part01.rar , file.part1(1).rar , or unrelated names).
  2. Rename each file so it follows the same order without extra characters or mismatched numbering. Example:
Incorrect: file.part1.rar, file.part3.rar, file.part2(1).rar
Correct: file.part1.rar, file.part2.rar, file.part3.rar
  1. Make sure the text before the number is exactly the same for all files.
  2. Only the last part number should change.
  3. Right-click the first file in the series (usually part1.rar or the main .rar file) and select Extract Here .
  4. WinRAR should now recognize the sequence and continue extraction normally .

If you still get the same prompt: the archive set is likely incomplete (a part was never downloaded or was removed), or one of the volumes is corrupt and must be re-downloaded from the original source.