Several Windows 11 users have recently reported getting the ‘MS Teams.exe Bad Image Windows 11’ or ‘msteams.exe bad image error 0xc0000020’ error when opening Team’s app on their Windows 11 computers or clicking the Teams’ Chat icon in the taskbar.

How to Fix “Error Code: 0xc0000020” on Microsoft Teams? - 1

We had a look into this issue and discovered that it can be caused by a number of reasons including:

  • Corrupted Cache – Corrupt files can cause a lot of damage to your computer and to your installed applications. Corrupted cache data prevents you from using the Teams application properly.
  • Generic Glitch – There is also a chance that a glitch or bug within the Microsoft Teams application or your operating system is causing the issue at hand.
  • Corrupted Application Files – Each time a Windows program or software is launched, there are several background processes that start-up in the background. They are important to the successful execution of the program. If they are not present, software and programs will not run automatically. In the same way, corrupted MS Teams application files may cause pre-start processes to fail, preventing MS Teams from operating properly.

Now that we know the causes behind the error code 0xc0000020 on Microsoft Teams, let’s have a look at how to resolve this issue.

Uninstall the Recent Windows Update

The Windows updates Microsoft releases aren’t always flawless. Sometimes Windows updates can be very destructive and mayhem-inducing, inconveniencing hundreds of millions of users around the world.

If the error at hand started occurring after you recently installed an update, there is a chance that the update is corrupt. If this scenario is applicable, uninstalling the update might do the trick for you.

Here is what you need to do:

  1. Press Windows + I keys simultaneously on your keyboard to open Windows Settings.
  2. Select Windows Update from the left panel.
  3. On the Windows Update page, select Update history . View Windows 11 update history
  4. Now in the Update History menu, head over to the Related settings section and choose Uninstall Updates . Click on the Uninstall updates option
  5. Your screen will now display a list of all installed updates. To remove an update, right-click on it and select Uninstall . Uninstall the KB5007247 update
  6. Select Yes in the confirmation prompt to proceed.
  7. Once the update is uninstalled, check if the 0xc0000020 error is resolved.

Run Windows Automatic Repair

In case you are facing an issue due to an issue within the Windows operating system, we recommend running Windows Automatic Repair. An automatic repair program can diagnose and fix common boot-related errors in Windows 8 and higher systems.

Follow the steps mentioned below to run this utility:

  1. Boot Windows from bootable installation media.
  2. Head over to the Repair your computer option.
  3. Select Troubleshoot . Accessing the Troubleshooting menu
  4. Now click on Advanced and then select Automatic Repair . Initiating an automatic repair procedure
  5. Wait for the process to complete. Once it is finished, restart your computer and upon reboot, check if the 0xc0000020 issue is resolved.

Rename Microsoft Teams Folder

There is a folder in Windows operating system called WindowsApp that holds sensitive data and you are not permitted to access it if you lack permission. WindowsApp also contains a Microsoft Teams folder, and several users managed to fix the issue under consideration by renaming the Teams folder.

Here is how you can do that as well:

  1. Launch File Explorer and click three dots to choose Options . Access File Explorer options
  2. Head over to View and checkmark the box against Show hidden files, folders, and drives . Hit Apply to save the changes. How to Show Hidden Files Windows 10
  3. Now go to C:\Program Files\WindowsApps .
  4. Right-click on the WindowsApp folder and choose Properties . Select Properties from the context menu
  5. Navigate to Security > Advanced . Launch Advanced settings on WindowsApps
  6. Hit Change and then enter a user name.
  7. Click OK to save proceed.
  8. Then, click Apply followed by OK again.
  9. Once the WindowsApp folder is launched, locate two folders starting with MicrosoftTeams
  10. Rename these folders by adding .old at the end of the folder name.
  11. Once done, restart your PC and see if your 0xc0000020 issue is fixed.

Create a Local Account

There are times when your operating system starts acting up due to a corruption error or bug within your user account. The best course of action, in this case, is to create and use a local user account on Windows.

Hopefully, by doing so, you can resolve the error code 0xc0000020 and use Microsoft Teams without any issues.

Follow these steps to do so:

  1. Press Windows key + I to open up the Settings app on Windows 11.
  2. From within the Settings menu, click the action button in the upper-left corner of the screen to access the side menu.
  3. Click on Accounts from the sideline menu that just appeared.
  4. Click on Family & other users in the right-hand side menu . Launch Family and other users option
  5. Once you’re inside the Family & other users tab, navigate to the Other users section and click on the Add account button . Add a new user account
  6. In the first prompt, click on the I don’t have this person’s sign-in information hyperlink. Don’t have this person sign in account
  7. On the next screen, click on Add a user without a Microsoft account and wait for the next screen to appear.
  8. In the Create a user for this PC page, enter a Local account username and add a password. Add a user without Microsoft Account
  9. Once the local account has been named and the password added, hit Next and wait until it has been initialized.
  10. Click Next one more time to complete the local account creation. Upon creating a local account, it will appear under Other users (in the Family & Other users tab).

Run SFC and DISM Scans

As mentioned earlier, corruption errors within the operating system can result in issues like the error code 0xc0000020. Fortunately, Windows has a number of built-in troubleshooting utilities that can automatically scan the system and its files for errors, and then fix them.

There are two such utilities: SFC (System File Checker) and DISM (Deployment Image Servicing and Management). These utilities replace corrupted system files with healthy counterparts and replace failed storage sectors with newer equivalents.

We recommend you try running SFC and DISM scans on your Windows 11 via Command Prompt. If a corruption error is causing the problem, you will benefit from running these utilities.

Reset Taskbar Chat

Considering that the error in view also occurs if you click the Chat icon on the taskbar, try resetting the taskbar chat to its factory defaults. By resetting taskbar chat, you will restore its original, error-free state, which will fix any bugs or glitches that may have occurred.

Follow these steps to reset the taskbar chat on Windows 11:

  1. Press Windows + I keys simultaneously on your keyboard to launch Windows Settings.
  2. In the Settings window, select Apps from the left side and then click on Apps & features . Apps and features settings in Windows 11
  3. Locate Microsoft Teams in the next window, and click on the three dots against it.
  4. Select Advanced options . Launch Microsoft Teams advanced settings
  5. Click the Terminate button .
  6. Then, click the Reset button and confirm it. Terminate and Reset Microsoft Teams
  7. Go to the Taskbar, open Chat, and sign in with another account.

Clean Uninstall & Reinstall MS Teams

If the above solution didn’t fix the error 0xc0000020 then there is a strong possibility that some of the MS Teams system files are corrupted. The easy fix would be to completely uninstall MS Teams and reinstall the latest fresh copy. Follow the steps given below to do so:

  1. Right-click the MS Teams icon in the taskbar and select Quit . That will end all MS Teams processes in the background.
  2. Now type Control Panel in the search area of the taskbar and click Open .
  3. Select Uninstall a program under the Programs section. Your computer will display a list of all installed programs. Uninstalling the Program via Control Panel
  4. Choose Microsoft Teams from the installed programs list and right-click on it.
  5. Then select Uninstall . Doing so will start uninstalling MS Teams. Uninstalling the program
  6. Press Windows + R keys on your keyboard to open the Run dialog box.
  7. Type %appdata% in the text field of the dialog box and click OK . You will be directed to a hidden folder named AppData that contains data files from applications and services installed on Windows. Accessing the AppData folder
  8. Open Microsoft folder, right-click on the Teams folder and select Delete . Delete the Teams folder
  9. Once done, open a Run dialog box again by pressing Windows + R keys simultaneously.
  10. Type %Programdata% in the text field and click OK . There is a hidden folder named ProgramData on your computer that contains data files related to the programs you install. Accessing the ProgramData folder
  11. Open Microsoft folder, right-click on the Teams folder and select Delete . You have now successfully removed Microsoft Teams from your computer. Delete Teams folder
  12. Download a fresh updated copy of Microsoft Teams desktop setup from the Official Microsoft Teams Download Webpage and then install it. Hopefully, this will help with the 0xc0000020 error.

How to Fix “Printer is in an error state” Issue?

The error “ WinRAR Error: Next Volume Is Required ” usually appears when you’re extracting a multi-part RAR archive and WinRAR can’t find (or can’t correctly identify) the next file in the sequence . This often happens when a volume is missing , stored in a different folder , or renamed in a way that breaks the archive’s expected order .

How to Fix “Error Code: 0xc0000020” on Microsoft Teams? - 2

In this guide, we’ll go over the most reliable fixes confirmed by affected users, along with what each method is doing behind the scenes so you can choose the right one for your situation.

Important: To extract multi-volume archives, you should always start extraction from the first file in the set. This is usually file.part1.rar , or (in older sets) the main .rar file that comes before .r01 , .r02 , and so on.

1. Download and Place the Missing RAR File

WinRAR needs all parts of a multi-volume archive to complete extraction. This error usually appears when one of the volumes in a set like .part2.rar , .r01 , .r02 , .001 , and similar naming formats is missing . Downloading the missing volume and placing it in the same folder as the other parts allows WinRAR to continue extracting normally .

  1. Look at the error message or review the list of archive parts in the folder.
  2. Identify which volume is missing (for example, part2.rar , .r02 , .001 , etc.).
  3. Go back to the website or source where you downloaded the archive.
  4. Locate and download the exact missing file using the same naming format as the others.
  5. Make sure the new file name matches the pattern of the rest. Example: If you have file.part1.rar and file.part3.rar , the missing one must be file.part2.rar .
  6. Move the downloaded missing volume into the same folder as the other archive parts.
  7. Confirm that all parts are in a single folder before extracting.
  8. Right-click the first file in the series (usually part1 or the main .rar file) and select Extract Here or Extract to Folder .
  9. WinRAR should now detect all volumes and continue extraction normally .

2. Manually Browse & Select the Next Volume

Use this method only if the next volume already exists , but WinRAR is failing to detect it automatically. This can happen due to incorrect naming , the file being in a different location , or a temporary file access issue. Manually browsing helps WinRAR locate the correct volume and resume extraction without interruption .

  1. Right-click the first file in the series (usually .rar or part1.rar ) and select Extract Here or Extract to Folder .
  2. When WinRAR cannot find the next volume, it will show the “ Next Volume Is Required ” message.
  3. A small window will appear, allowing you to manually select the next volume .
  4. Use the file explorer window to locate the folder where the other archive parts are saved.
  5. Select the next part based on the naming order (example: select file.part2.rar after file.part1.rar ).
  6. Make sure the selected file matches the naming format of the archive (no extra characters like (1) and no mismatched numbering).
  7. WinRAR will resume extraction using the selected volume .
  8. If additional volumes are missing or stored separately, WinRAR may prompt you again. Repeat the same process until extraction completes.

3. Rename the RAR files in Order

WinRAR relies on a proper naming sequence (such as file.part1.rar , file.part2.rar , file.part3.rar ) to extract multi-volume archives. If a file is named incorrectly, contains extra characters, or is out of order, WinRAR may fail to locate the next volume and show this error. Renaming the files correctly helps WinRAR follow the sequence and extract the archive without interruptions .

Note: Renaming only changes the file name , not the file contents. The goal is to restore the correct sequence so WinRAR can detect the next volume.

  1. Go to the folder where all the RAR files are saved.
  2. Make sure all parts of the archive are present and stored in the same folder .
  3. Check how the parts are currently named . Common patterns include:
file.part1.rar, file.part2.rar, file.part3.rar
file.rar, file.r01, file.r02, file.r03
  1. Look for files that don’t match the expected numbering pattern (for example, file.part01.rar , file.part1(1).rar , or unrelated names).
  2. Rename each file so it follows the same order without extra characters or mismatched numbering. Example:
Incorrect: file.part1.rar, file.part3.rar, file.part2(1).rar
Correct: file.part1.rar, file.part2.rar, file.part3.rar
  1. Make sure the text before the number is exactly the same for all files.
  2. Only the last part number should change.
  3. Right-click the first file in the series (usually part1.rar or the main .rar file) and select Extract Here .
  4. WinRAR should now recognize the sequence and continue extraction normally .

If you still get the same prompt: the archive set is likely incomplete (a part was never downloaded or was removed), or one of the volumes is corrupt and must be re-downloaded from the original source.