Your Phone application may not successfully route call audio to your Bluetooth headset if your headset is not set as the default audio device. Moreover, the corrupt sound driver may also cause the error under discussion. The issue arises when a user tries to use his Bluetooth headset with Your Phone application but fails to receive the call or cannot hear the other parties.

Fix: Your Phone App - 1

Cannot Receive Call on the Bluetooth Headset When Using Your Phone App

Before moving on with the solutions, please do note that Bluetooth headsets are yet not fully supported by Your Phone application. Moreover, check if restarting your devices solves the issue. Furthermore, make sure your phone/PC is not paired with another device as well as no 3 rd party application was used to connect the devices via Bluetooth. Also, confirm that none of the devices is in the power-saving mode. Additionally, make sure that Your Phone application can access your phone’s notification and can operate in the background of your PC/phone.

The issue at hand could be a result of a temporary glitch of the application due to its processes are in the error state. In this case, ending Your Phone Application’s processes and relaunching the application may solve the problem.

  1. Right-click on the Taskbar and in the menu displayed, choose the Task Manager . Open the Task Manager of Your System
  2. Now right-click on YourPhone and choose End Task . End Task of Your Phone
  3. Then relaunch Your Phone application and check if it is operating fine.

Solution 2: Use Bluetooth Personal Area Network

If one on one communication between the Bluetooth devices is not working, then using the Bluetooth Personal Area Network may solve the problem.

  1. Click on the Bluetooth icon in the system’s tray and choose to Join a Personal Area Network . Join a Personal Area Network
  2. Now select your mobile phone and open the Connect Using dropdown to select Access Point . Connect Using Access Point
  3. Then check if the Phone App issue is resolved.

Solution 3: Disconnect and Reconnect the Bluetooth Devices

Your Phone application may not route the audio of a call to your Bluetooth headset due to a temporary glitch of communication/application modules. In this case, disconnecting and reconnecting the devices may solve the problem.

  1. Disconnect your headset, phone, and PC from each other. Then restart each device and then connect the devices again to check if the issue is resolved.
  2. If not, disconnect devices once again and remove your PC from the Bluetooth settings of your phone.
  3. Now press the Windows key and choose Settings. Open Settings of Your System
  4. Then open Devices and then remove every Bluetooth device there. Remove the Bluetooth Devices in Settings
  5. Now reboot your PC and then re-pair the devices to check if the issue is resolved.

Solution 4: Reinstall the Sound Driver

You may encounter the error at hand if the sound driver of your system is corrupt. In this case, reinstalling the sound driver may solve the problem.

  1. Launch a web browser and download the latest version of the sound driver from the OEM website.
  2. Open the Quick Settings menu by pressing the Windows + X keys and select Device Manager . Open Device Manager of Your System
  3. Now expand Sound, Video, and Game Controllers and right-click on your sound device . Uninstall Your Audio Device
  4. Then select Uninstall Device and check the option of Delete the Driver Software for This Device . Check Delete the Driver Software for This Device for the Audio Device
  5. Now click on the Uninstall button and then wait for the completion of the uninstallation of the driver.
  6. Then reboot your system and upon reboot, reinstall the driver (by using the downloaded file at step 1).
  7. Now restart your PC and then check if the Phone App is working fine.

Solution 5: Setting the Headset as Default Audio Device

Applications prefer to use the default audio device for communication (if not specified otherwise). You may encounter the error under discussion if your headset is not set as the default audio device. In this case, setting the headset as the default audio device may solve the problem.

  1. Press the Windows key and search for Control Panel. Then select Control Panel . Open Control Panel
  2. Then open Hardware and Sound and click on Sound . Open Sound in the Control Panel
  3. Now, in the Playback tab, select your headset as the Default Device, and then navigate to the Recording tab and set the headset as the default device there too. Setting Headset as Default Audio
  4. Then disconnect/reconnect your Bluetooth devices (as discussed in solution 3) and check if Your Phone application issue is resolved.
  5. If not, then check if setting the headset as the default communication device solves the issue. Setting the Headset as Default Communication Device

Solution 6: Change the App Volume and Device Preferences for Your Phone Application

Your Phone application may not route audio to the Bluetooth headset if its volume in the App Volume is muted/disabled. In this scenario, enabling audio in the App Volume and Device Preferences for Your Phone application may solve the problem.

  1. Hit the Windows key and choose Settings. Then open System and in the left half of the window, select Sound .
  2. Now click on the option of App Volume and Device Preferences (near the bottom of the screen, under Advanced Sound Options). Open App Volume and Device Preferences in Settings
  3. Then make sure Output and Input devices are set to your headset. Now check if the App Volume for Your Phone application is set to maximum .

If none of the solutions worked for you, then you may try another 3 rd party application (like Remote Phone Call) or otherwise perform a clean installation of Windows if your Bluetooth headset was previously working fine with Your Phone application (as Bluetooth calling is still not fully supported by Your Phone application).

How to Fix “Printer is in an error state” Issue?

The error “ WinRAR Error: Next Volume Is Required ” usually appears when you’re extracting a multi-part RAR archive and WinRAR can’t find (or can’t correctly identify) the next file in the sequence . This often happens when a volume is missing , stored in a different folder , or renamed in a way that breaks the archive’s expected order .

Fix: Your Phone App - 2

In this guide, we’ll go over the most reliable fixes confirmed by affected users, along with what each method is doing behind the scenes so you can choose the right one for your situation.

Important: To extract multi-volume archives, you should always start extraction from the first file in the set. This is usually file.part1.rar , or (in older sets) the main .rar file that comes before .r01 , .r02 , and so on.

1. Download and Place the Missing RAR File

WinRAR needs all parts of a multi-volume archive to complete extraction. This error usually appears when one of the volumes in a set like .part2.rar , .r01 , .r02 , .001 , and similar naming formats is missing . Downloading the missing volume and placing it in the same folder as the other parts allows WinRAR to continue extracting normally .

  1. Look at the error message or review the list of archive parts in the folder.
  2. Identify which volume is missing (for example, part2.rar , .r02 , .001 , etc.).
  3. Go back to the website or source where you downloaded the archive.
  4. Locate and download the exact missing file using the same naming format as the others.
  5. Make sure the new file name matches the pattern of the rest. Example: If you have file.part1.rar and file.part3.rar , the missing one must be file.part2.rar .
  6. Move the downloaded missing volume into the same folder as the other archive parts.
  7. Confirm that all parts are in a single folder before extracting.
  8. Right-click the first file in the series (usually part1 or the main .rar file) and select Extract Here or Extract to Folder .
  9. WinRAR should now detect all volumes and continue extraction normally .

2. Manually Browse & Select the Next Volume

Use this method only if the next volume already exists , but WinRAR is failing to detect it automatically. This can happen due to incorrect naming , the file being in a different location , or a temporary file access issue. Manually browsing helps WinRAR locate the correct volume and resume extraction without interruption .

  1. Right-click the first file in the series (usually .rar or part1.rar ) and select Extract Here or Extract to Folder .
  2. When WinRAR cannot find the next volume, it will show the “ Next Volume Is Required ” message.
  3. A small window will appear, allowing you to manually select the next volume .
  4. Use the file explorer window to locate the folder where the other archive parts are saved.
  5. Select the next part based on the naming order (example: select file.part2.rar after file.part1.rar ).
  6. Make sure the selected file matches the naming format of the archive (no extra characters like (1) and no mismatched numbering).
  7. WinRAR will resume extraction using the selected volume .
  8. If additional volumes are missing or stored separately, WinRAR may prompt you again. Repeat the same process until extraction completes.

3. Rename the RAR files in Order

WinRAR relies on a proper naming sequence (such as file.part1.rar , file.part2.rar , file.part3.rar ) to extract multi-volume archives. If a file is named incorrectly, contains extra characters, or is out of order, WinRAR may fail to locate the next volume and show this error. Renaming the files correctly helps WinRAR follow the sequence and extract the archive without interruptions .

Note: Renaming only changes the file name , not the file contents. The goal is to restore the correct sequence so WinRAR can detect the next volume.

  1. Go to the folder where all the RAR files are saved.
  2. Make sure all parts of the archive are present and stored in the same folder .
  3. Check how the parts are currently named . Common patterns include:
file.part1.rar, file.part2.rar, file.part3.rar
file.rar, file.r01, file.r02, file.r03
  1. Look for files that don’t match the expected numbering pattern (for example, file.part01.rar , file.part1(1).rar , or unrelated names).
  2. Rename each file so it follows the same order without extra characters or mismatched numbering. Example:
Incorrect: file.part1.rar, file.part3.rar, file.part2(1).rar
Correct: file.part1.rar, file.part2.rar, file.part3.rar
  1. Make sure the text before the number is exactly the same for all files.
  2. Only the last part number should change.
  3. Right-click the first file in the series (usually part1.rar or the main .rar file) and select Extract Here .
  4. WinRAR should now recognize the sequence and continue extraction normally .

If you still get the same prompt: the archive set is likely incomplete (a part was never downloaded or was removed), or one of the volumes is corrupt and must be re-downloaded from the original source.